Kansas City's Trusted Container ResourceCall or Text: (785) 250-5978

Helpful information

Frequently asked questions

Straight answers about buying, container conditions, delivery, site preparation, and pickup.

Can I look at the container before I buy it?+

Intermodal depots are active industrial sites and containers are stacked by size and condition, not separated for individual buyers. Customers generally cannot visit and select a specific unit. We source the next available container that meets the purchased size and condition and provide realistic sample photos so you know what to expect.

Can I choose the color?+

Used-container colors depend on changing supplier inventory and cannot be guaranteed. Beige and gray are commonly available for One-Trip containers, with burgundy or blue sometimes available. Matching colors for multiple units may be requested but still depend on availability.

Can I visit the intermodal depot?+

Depots are not set up for individual shopping and usually require release information for entry. We recommend visiting only when you are handling an approved customer pickup.

Is sales tax included?+

Sales tax depends on the delivery location. American Containers currently charges sales tax in most markets unless the buyer provides a valid exemption certificate before purchase. Not every agricultural exemption applies.

Why can a 20 ft container cost nearly as much as a 40 ft container?+

Pricing depends heavily on local supply. Because 40 ft containers are more common, they often cost less per square foot and can occasionally be close in price to a 20 ft container.

How much room is needed for delivery?+

Plan for at least 60 ft of straight clearance for a 20 ft container and 120 ft for a 40 ft container. Gates should be at least 14 ft wide. Keep overhead obstacles at least 14 ft high, with up to 18 ft needed where the bed tilts.

What if the container is not what I expected?+

A delivery can be refused for a legitimate condition issue. If delivery cannot be completed because the site is unsafe or inaccessible, delivery charges and a 15% restocking fee may apply. Review condition photos and delivery requirements before purchase.

Why are the doors difficult to open?+

Doors commonly become difficult when the container or door frame is not level. Support the container evenly and keep it square. Lubricating the hinges and working the doors can also help.

How should I prepare the site?+

Concrete, pavement, gravel, or firm grass can work. A pad about 2 ft wider and 4 ft longer than the container is recommended. Many customers place pavers, blocks, railroad ties, or suitable lumber underneath for airflow and drainage.

Can I pick up my container?+

Yes, after release information is available and if you have equipment capable of safely transporting it. You must follow depot, DOT, and OSHA requirements. We can coordinate delivery if you do not have suitable equipment.

Have a question that is not covered here?

Tell us your delivery ZIP code, preferred size and condition, and anything we should know about the site.